Review guidelines
We welcome honest product experiences, including critical feedback and low ratings.
Share your own experience
Review the specific product you used. Do not impersonate another person, copy someone else’s review, or post promotional material. Only upload media you own or have permission to share. Please disclose any gift, discount, or other connection that influenced your review.
How moderation works
Every submission starts as pending and is not public. We review for spam, duplication, product relevance, privacy, harassment, or demonstrably fabricated content. A low rating alone is not a reason to reject a review. We do not change customer ratings or rewrite their experiences. Published averages and counts include only approved reviews for that product.
Purchase verification
Reviews are customer-submitted. We do not currently verify purchases automatically and do not label these reviews as “verified buyers.” An optional order number helps our team understand your feedback but does not, by itself, verify a purchase.
Photos and videos
You may attach one JPG, PNG, or WebP image up to 5 MB, or one MP4 or WebM video up to 12 MB. Remove location metadata and avoid including home addresses, payment details, private documents, or people who have not agreed to appear. Attachments are not public before approval.
Your privacy
Your display name, rating, review, optional size/color, submission date, and approved media may be published. Your email and optional order number are available only to the store owner for review handling and are not returned by the public review service. We use short-lived, keyed identifiers derived from network addresses and email addresses to limit spam; raw network addresses are not stored by this review feature. Submitting a review does not subscribe you to marketing.
To request correction or removal of your review or attachment, contact us using the email you submitted. Please do not send payment details.